More Than Billing, A Mission.
The Story Behind The Hamill Group.
I didn’t start The Hamill Group to own a billing company, I started it for people. After years in RCM, I watched exceptional providers buried under denials and administrative burden instead of caring for patients. In 2021, I built the partner I wished they had: one rooted in trust, transparency, and real problem-solving, inside a company where meaningful work never costs meaningful lives. That belief guides us today in behavioral health, because healthcare isn’t about billing. It’s about people.
75+
50
98%
From: Kira Hamill Co Founder
To: Providers
An Open Letter From Our COO and Founder for Behavioral Health Practices and Organizations
Hey there,
Thank you for taking the time to learn more about The Hamill Group.
After years working in healthcare revenue cycle management, I realized the biggest challenge wasn’t billing itself. It was that great healthcare organizations were spending too much time navigating complex reimbursement rules, denials, and administrative burdens instead of focusing on their patients. That’s why I founded THG.
Our mission has never been to simply process claims. We exist to become a trusted revenue cycle partner by improving financial performance, strengthening operational workflows, and providing the transparency and accountability healthcare leaders deserve.
Whether we have the opportunity to work together or not, I hope you leave our website knowing one thing:
Healthcare isn’t about billing. It’s about people.
- Kira Hamill
- Founder | COO @ The Hamill Group
- 16 Years of Experience
P.S. In less than 90 days, THG helped one client reduce their denial rate from 8.25% to 3.55% by improving workflows, strengthening front-end processes, and proactively managing their revenue cycle.
We Specialize in Behavioral Health
Certified coders trained in psychiatry, therapy, ABA, and substance abuse billing.
We track, submit, and follow up on auths before they delay your care.
Specialty-specific claim scrubbing that keeps clean claim rates above 98%.
Real-time dashboards and monthly reviews, you always know where your money is.
Commercial, Medicaid, Medicare, and EAPs, credentialed and covered nationwide.
One point of contact who knows your practice, not a rotating support queue.
Flexible Pricing Built Around Your Organization
Every practice is different. That’s why every THG engagement is customized to your organization’s goals, workflows, and operational needs.
Transparent Pricing
Most practices invest between
3%-7% of collections.
Implementation fees typically range from $1,000-$5,000, depending on implementation complexity.
Monthly collections
Practice size
Number of providers
Existing staffing & internal resources
Revenue cycle complexity
Required scope of services
Healthcare RCM Company
What Truly Sets Us Apart
Specialty-Trained Teams, Not Generalists
Your claims aren’t handled by whoever’s available. Every account is assigned billers and certified coders trained in your specialty with behavioral health as our deepest bench. That means correct codes, correct modifiers, and payer rules applied right the first time.You continue healing minds, we are here to heal your financial strains.
Performance You Can Verify
No vague promises. We operate on measurable benchmarks 98%+ clean claim rate, denials worked within 48 hours, and AR days consistently below industry average. You see it all in real-time dashboards, not quarterly surprises.
Aligned Incentives, Zero Lock-In
We charge a fair percentage of collections with no setup fees and no long-term contracts. If your revenue doesn’t grow, we don’t get paid more, so we’re motivated to collect every dollar, every month, or lose your business.
Frequently Asked Questions
What is included in The Hamill Group’s medical billing services?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
How is THG different from a generic medical billing company?
Most billing companies submit claims and follow up after problems happen. THG manages the revenue cycle workflow behind the claim, including front-end controls, payer-specific edits, denial root-cause analysis, AR segmentation, and executive reporting.
Does THG support both professional and institutional claim workflows?
Yes. THG can support professional and institutional billing workflows where applicable, including 837P/837I claim submission, payer edits, payment posting, denial routing, and AR follow-up.
How does THG reduce preventable claim rejections?
We review claims before submission for NPI, taxonomy, POS, modifiers, diagnosis pointers, subscriber details, COB sequencing, authorization linkage, payer edits, and documentation gaps.
Can THG work with our internal billing team?
Yes. THG can work with internal billing teams, Physicians, Coders, front-desk staff, Accounts Managers, administrators, and leadership to improve claim ownership, payer follow-up, and revenue visibility.
Why does behavioral health billing require specialized workflows?
Behavioral health billing includes recurring visits, VOB, prior authorizations, telehealth rules, session-level CPT coding, H-code workflows, medical necessity documentation, and payer-specific carve-outs. These workflows need tighter control than standard billing.
What behavioral health services does THG support?
THG supports billing for therapy, psychiatry, counseling, group therapy, SUD, IOP, PHP, telehealth visits, and multi-provider behavioral health organizations.
How does THG manage behavioral health authorizations?
We track authorization numbers, approved units, CPT/HCPCS codes, provider details, date ranges, payer rules, documentation requests, re-authorization deadlines, and concurrent review needs.
Does THG support telehealth billing for behavioral health?
Yes. THG reviews telehealth claims for POS 02/10, modifiers 95, GT, or GQ where applicable, payer-specific rules, documentation support, authorization status, and session-level coding accuracy.
How does THG prevent repeat behavioral health denials?
We classify denials by CARC/RARC, payer, CPT, provider, authorization status, service line, documentation issue, and workflow source to identify whether the root cause is VOB, authorization, coding, documentation, or payer policy.
How is pricing for THG’s billing services determined?
Pricing depends on specialty, claim volume, payer mix, provider count, number of locations, EHR/PM setup, denial volume, AR cleanup needs, credentialing scope, reporting requirements, and service complexity.
Does behavioral health billing have different pricing?
It may, because behavioral health often requires deeper VOB, recurring authorization tracking, telehealth validation, H-code support, session-level review, and payer-specific documentation management.
Is AR cleanup included in standard pricing?
Aged AR cleanup is usually reviewed separately because old claims require denial analysis, timely filing checks, payer status review, appeal validation, underpayment review, and recoverability scoring.
Do you offer pricing based on collections?
Pricing can be structured based on the client’s scope, volume, specialty, and revenue cycle needs. Final pricing is confirmed after reviewing claim volume, payer mix, AR status, EHR setup, and workflow complexity.
What should we review before requesting a quote?
Review your claim volume, denial rate, AR over 90 days, payer mix, provider count, authorization volume, EHR limitations, credentialing gaps, and reporting needs. These factors affect the scope and pricing model.
Do we need to change our EHR to work with THG?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
What parts of the EHR workflow does THG review?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
How does THG identify EHR-to-clearinghouse issues?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
Can THG help with 835 ERA posting issues?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
Does THG support documentation or medical transcription handoff issues?
Our medical billing services cover eligibility checks, VOB, charge review, CPT/ICD-10/HCPCS validation, 837 claim submission, clearinghouse rejection correction, 835 ERA posting, denial management, AR follow-up, secondary billing, and KPI reporting.
How does THG protect PHI during billing operations?
THG follows compliance-focused workflows that support role-based access, secure documentation, PHI handling controls, payer record management, BAA requirements where applicable, and audit-ready billing notes.
Does THG work with HIPAA billing transaction standards?
Yes. THG works around HIPAA-related billing workflows, including 837 claim submission, 835 ERA posting, 270/271 eligibility, 276/277 claim status, and 278 authorization/referral workflows where applicable.
How does THG support payer audit readiness?
THG can help organize claim notes, payer communication, appeal documentation, authorization records, EOB/ERA files, denial history, and supporting documentation needed for payer audit response.
How does THG reduce compliance risk in billing workflows?
We review coding alignment, documentation support, payer requirements, authorization status, provider setup, billing notes, payment adjustments, and repeat denial patterns to reduce preventable exposure.
Can THG publish HIPAA, ISO, CPB, or RHIA certification claims?
Only if verified documentation is available. Safe website wording is HIPAA-aware processes, ISO 27001:2022-aligned controls, CPB-aligned billing workflows, and RHIA-informed documentation standards unless formal proof is confirmed.